Frequently Asked Question

The hotel has 5 floors with a total of 23 rooms. The hotel has 4 room categories: 3 Deluxe Twin Rooms, 15 Deluxe King Rooms, 4 Executive Rooms, and 1 Suite Room.

Our hotel is situated at a distance of 24 kms from the Indira Gandhi International Airport, Delhi and 14 kms from the New Delhi Railway Station. Contact us for any query or information on booking details.

No, the hotel does not have a parking lot. Paid metro parking is available, which offers preferential rates for the day. For more information, please contact the hotel reception.

The hotel is in front of the neighborhood’s police station. Police regularly patrol the area. At the hotel, a presence is ensured 24/7. The hotel is equipped with a video surveillance system.

Wi-Fi is available for free throughout the entire hotel (rooms and common areas).

Adapters are available by request at the front desk. For India, there are three associated plug types, types C, D, and M. Plug type C is the plug which has two round pins, plug type D is the plug which has three round pins in a triangular pattern, and plug type M is the plug which also has three round pins. India operates on a 230V supply voltage and 50Hz. If one of your devices has a different voltage, we advise you to make arrangements.

All our rooms can accommodate up to 2 occupants at no extra charge. For a 3rd person (child included), it will be necessary to contact the hotel before your arrival so that we can propose you the best solution (with a supplement) adapted to your situation.

Yes, of course, we can organize for you or your friends a personalized welcome in your room or in the Banquette. There will be additional charges based on your requirements. Please contact our reservation department.

Early check-in and late check-out are possible, yet subject to availability, therefore there is no guarantee. If early check-in and late check-out are part of your requirements, we recommend booking the previous or following night. Early check-in, when available, is offered for no extra fee. For late check-out, you will be charged 50% of the cost of one night for a check-out before 2pm and 100% for a check-out after 2pm.

Yes, we have a luggage storage service available for our guests.

Delhi is renowned for its unique cuisine and street shopping. The following markets are well-known and well-frequented by people:

• Khan Market
• Sarojini Nagar Market
• Chandni Chowk
• Delhi Haat
• Connaught Place
• Lajpat Nagar Market
• Greater Kailash Market
• Janpath, Connaught Place
• Chor Bazaar
• Khari Baoli
• Shankar Market
• Karol Bagh

Please send comments by submitting the 'Feedback' form. Be sure to include the subject of the inquiry and your contact information. You can also drop in an email at reservations@theicshotels.in or You can post a review on tripadvisor.com (From a listing page, scroll down to the reviews section and click the write a review button)

To make an online reservation, select " Book Now" on our website and follow the prompts.

Your credit card is only used as a form of guarantee to hold your reservation. Your credit card details are required to make a reservation but will not be charged at the time of booking. Payment is usually made upon check-in or check-out.

To amend or cancel an online reservation, please go to the "Check Rates & Book Now" section of the hotel you have a reservation for. You will find an area called "Cancellations and Amendments" where you can modify your reservation. For all other amendments and cancellations, please email or call our Reservations Office.

Please use our "Feedback" form to submit any questions or comments about our website. If you are experiencing technical difficulties, please email info@theicshotels.in with a brief explanation and any error messages you have received. We appreciate your feedback and will consider your ideas when enhancing our site with further content, features, and functionality.